Last Updated: August 5, 2026
Zhengzhou Livi Machinery Manufacturing Co., Ltd. (“LIVI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit www.livipoultryequipment.com, submit an inquiry, request a quotation, or communicate with our team.
1. Information We Collect
We may collect information that you voluntarily provide through our website, email, WhatsApp, telephone, or other communication channels, including:
- Name;
- Country or region;
- Email address;
- Telephone or WhatsApp number;
- Poultry type and planned bird capacity;
- Poultry house dimensions;
- Equipment requirements;
- Budget, project schedule, and purchasing plans;
- Messages, drawings, photographs, or other project information.
When you visit our website, we may also automatically collect certain technical information, such as:
- IP address;
- Pages viewed;
2. How We Use Your Information
We may use your information to:
- Respond to your inquiry;
- Contact you by email, telephone, WhatsApp requested method;
- Understand your poultry farming project;
- Recommend suitable poultry cage systems and automatic equipment;
- Prepare quotations, layouts, technical solutions, and contracts;
- Arrange production, shipping, installation support, and after-sales service;
- Manage customer and project records;
- Improve our website, products, services, and customer experience;
- Measure website traffic, advertising performance, and inquiry conversions;
- Prevent spam, fraud, misuse, and security incidents;
- Comply with legal, accounting, customs, and contractual requirements.
We will only collect and use information that is reasonably necessary for these purposes.
3. Legal Basis for Processing
Depending on your location, we may process your information based on:
- Your consent;
- The need to respond to your inquiry;
- Steps required before entering into a contract;
- The performance of a contract;
- Our legitimate business interests;
- Compliance with applicable laws;
- Protection of our legal rights and website security.
You may withdraw your consent at any time by contacting us.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, advertising pixels, and similar technologies.
These technologies may help us:
- Keep the website operating securely;
- Understand website traffic and visitor behavior;
- Identify which pages are useful to visitors;
- Measure inquiry and advertising conversions;
- Improve website performance;
- Prevent repeated or fraudulent form submissions.
Our website may use services such as Google Analytics
Where required by law, non-essential analytics and advertising cookies will only be activated after you provide consent through the website’s cookie banner.
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functions.
5. How We Share Information
We do not sell your personal information for monetary payment.
We may share relevant information with:
- Authorized LIVI sales, engineering, production, finance, logistics, and after-sales teams;
- Website hosting and maintenance providers;
- Email, cloud storage, and customer relationship management providers;
- Analytics and advertising providers;
- Payment, shipping, customs, and logistics providers;
- Authorized distributors, agents, engineers, or installation partners;
- Legal, accounting, and professional advisers;
- Government or regulatory authorities where legally required.
We only share information that is reasonably necessary for the relevant service or business purpose.
6. International Data Transfers
LIVI is located in China and serves customers in many countries.
Information submitted through our website may be transferred to, stored in, or processed in China or other countries where our service providers and business partners operate.
Data protection laws in these countries may be different from those in your country.
Where required, we will use reasonable contractual, technical, and organizational safeguards to protect information transferred internationally.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries;
- Support active poultry projects;
- Prepare quotations and contracts;
- Complete orders and deliveries;
- Provide warranty and after-sales support;
- Meet accounting, tax, customs, and legal requirements;
- Prevent fraud and resolve disputes.
When information is no longer required, we will delete, anonymize, or securely restrict access to it, unless continued retention is required by law.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from:
- Unauthorized access;
- Accidental loss;
- Improper use;
- Unauthorized disclosure;
- Alteration;
- Destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Please do not submit passwords, unnecessary identity documents, banking passwords, or other highly sensitive information through ordinary website forms.
9. Your Privacy Rights
Depending on the laws that apply in your country or region, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of your information;
- Withdraw consent;
- Object to certain processing or marketing communications;
- Request restriction of processing;
- Request a copy of certain information;
- Opt out of certain advertising or tracking activities;
- Submit a complaint to an applicable data protection authority.
To exercise your rights, please contact us and clearly describe your request.
We may need to verify your identity before completing certain requests.
10. Marketing Communications
We may send information relating to:
- Your inquiry;
- Requested quotations;
- Poultry farming equipment;
- Technical solutions;
- Project updates;
- Orders and after-sales service.
Where legally permitted, we may also send relevant product or company information.
You may stop optional marketing communications at any time by replying to the message or contacting us.
Even after you opt out of marketing, we may still send necessary messages relating to an active inquiry, order, contract, payment, delivery, or service request.
11. Children’s Privacy
Our website is intended for business customers, poultry farmers, companies, distributors, engineers, and agricultural professionals.
It is not directed to children under 18 years of age, and we do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites, social media platforms, maps, videos, or messaging services.
These third parties have their own privacy policies and practices. LIVI is not responsible for how external websites collect or use information.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technologies, or legal obligations change.
The latest version will be published on this page with an updated revision date.
14. Contact Us
For questions, privacy requests, or concerns about this Privacy Policy, please contact:
Zhengzhou Livi Machinery Manufacturing Co., Ltd.
Address: No. 107, North Huayuan Road, Pilot Free Trade Zone (Jinshui), Zhengzhou, Henan, China
Email: ends99@zzlivi.com
Telephone / WhatsApp: +86-15090085057
Website: www.livipoultryequipment.com